Frequently asked questions

Frequently asked questions

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  • Can I get any discount?

    The price is negotiable. We can offer you discount according to your order quantity.

  • What's the price?

    Regarding price, we need you to provide basic weight, length,width and packing details with us, so that we can quote you best.

  • What is your production capacity and leadtime for bulk orders?

    Our production capacity is substantial and we have enough stock, please contact us obtain the accurate information based on yours concerned products and requested quantity.

  • Do you accept small orders or samples?

    Yes. We accept sample and small-quantity orders for selected products. The minimum order quantity depends on the specific model and customization requirements.

  • Do you provide a warranty?

    Yes. We provide warranty coverage according to the specific product and order. Warranty terms and coverage will be clearly explained before your order is confirmed.

  • Do you provide spare parts and after-sales support?

    Yes. We provide spare parts and after-sales technical support. Our team can assist with troubleshooting, maintenance, and identifying the correct replacement parts when needed.

  • What voltage and electrical specifications are available?

    Our refrigerators can be supplied according to the electrical requirements of your country or market. Please provide your required voltage, frequency, and plug type when placing an order.

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